- Personal Identification Information: Name, email address, phone number, date of birth, address.
- Health and Fitness Information: Information about your health status, fitness goals, exercise history, dietary habits, and any other information you provide to help us tailor your training program. This information is considered sensitive and will be handled with the utmost care.
- Payment Information: Credit card details, billing address, and other payment-related information (processed securely through a third-party payment gateway).
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site. This helps us improve user experience.
- Communications: Any correspondence you have with us, whether via email, phone, or website contact forms.
We use your personal information for the following purposes:
- To Provide Services: To develop and deliver personalised training programs, track your progress, and offer guidance.
- To Process Payments: To securely process payments for our services.
- To Communicate with You: To respond to inquiries, provide updates, send newsletters (if you opt-in), and inform you about new services or promotions.
- To Improve Our Website and Services: To analyse website usage, identify areas for improvement, and enhance the user experience.
- To Ensure Safety and Compliance: To verify your identity and ensure compliance with legal and regulatory requirements.
We implement robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:
- Secure Storage: Encrypted databases and secure servers to store your data.
- Access Control: Limiting access to your personal information to authorised personnel only.
- Secure Payment Processing: Partnering with reputable third-party payment gateways that comply with industry standards for secure transactions.
- Regular Security Audits: Conducting regular reviews of our security practices to identify and address potential vulnerabilities.
We will not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: If required by law to do so, or in response to a valid request by a governmental or regulatory authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
You have the right to:
- Access Your Information: Request access to the personal information we hold about you.
- Correct Your Information: Request that we correct any inaccurate or incomplete information.
- Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the details provided below. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates.